Safety Guidelines

Your safety and wellbeing are our top priorities

If You're In Crisis

WellNestAI is not a crisis service. If you are experiencing a mental health emergency or having thoughts of harming yourself or others, please contact emergency services immediately.

24/7 Crisis Support (United States)

988 (Suicide & Crisis Lifeline)

Emergency Services

911

Government Mental Health Resources

https://www.mentalhealth.gov

Understanding WellNestAI's Role

WellNestAI is a journaling and self-reflection tool, not a mental health treatment or therapy service.

  • We do not provide medical advice, diagnosis, or treatment
  • Our AI chat is a journaling companion, not a therapist
  • We cannot replace professional mental health care
  • We are not equipped to handle crisis situations or emergencies
  • Always consult licensed American Psychological Association (APA) professionals for mental health concerns

Privacy & Data Security

We take your privacy seriously and comply with HIPAA (Health Insurance Portability and Accountability Act):

  • All journal entries are encrypted and stored securely
  • We never sell your personal data to third parties
  • You have full control over your data and can delete it at any time
  • We do not share your information with insurance companies or employers
  • Anonymous chat sessions are not linked to your account unless you sign in
  • You can export your journal entries at any time

For more details, please read our Privacy Policy.

Age Restrictions

WellNestAI is only available to users 18 years of age or older.

If you are under 18 and need mental health support:

  • Talk to a parent, guardian, or trusted adult
  • Contact your school therapist or student support services
  • Call a youth-specific crisis helpline in your area
  • Visit your family doctor or local health clinic

Responsible Use Guidelines

To get the most out of WellNestAI while staying safe:

  • Use WellNestAI alongside professional care - not as a replacement
  • Be honest in your journaling - but remember the AI cannot provide therapy
  • Set boundaries - take breaks if journaling becomes overwhelming
  • Seek help immediately if you have thoughts of self-harm or suicide
  • Protect your account - use a strong password and keep it private
  • Don't share sensitive personal information like full address or financial details
  • Report concerning content - contact us if you see something inappropriate

When to Seek Professional Help

Consider reaching out to a licensed mental health professional if you experience:

  • Persistent feelings of sadness, anxiety, or hopelessness
  • Changes in sleep patterns, appetite, or energy levels
  • Difficulty functioning at work, school, or in relationships
  • Substance use that interferes with daily life
  • Thoughts of self-harm or suicide
  • Significant changes in behavior or personality
  • Trauma or stressful life events that feel overwhelming

Visit our Professional Directory to find licensed therapists in your area.

Your Safety Matters

Use WellNestAI safely alongside professional care. Connect with licensed therapists when you're ready.